Clarabridge Partners with Gnip to Bring Real-Time Monitoring of Social Media Data to Customer Experience
RESTON, Va. - (BUSINESS WIRE) - Clarabridge, Inc., the leading provider of Customer Experience Management powered through sentiment and text analytics, today announced its partnership with Gnip, the largest and most trusted source of social media data in the world. As an inaugural member of Gnip's Plugged In program, Clarabridge customers can now access the most comprehensive, reliable and sustainable source of social data through Clarabridge Enterprise in real time.
As a certified reseller partner of Twitter, as well as the exclusive provider of commercial access to streams of public data from Tumblr, WordPress, StockTwits and Disqus, Gnip holds a unique position within the social data ecosystem. Its program certifies that Clarabridge has invested in building a sophisticated, compliant and full-coverage data solution, meaning its customers can trust the comprehensive and reliable access Clarabridge has to these sources.
Acceptance into the Plugged In program benefits Clarabridge clients in several ways. Clarabridge now gains early access to new Gnip data sources, new product features and enhanced collaboration opportunities.
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